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Cookie Policy

How esnaf.io uses cookies and tracking technologies to improve your experience and provide personalized services.

esnaf.io
Last updated: October 2, 2025
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Cookie Policy

How esnaf.io uses cookies and tracking technologies to improve your experience and provide personalized services.

Table of Contents

  1. What Are Cookies?
  2. Why We Use Cookies
  3. Types of Cookies We Use
  4. Third-Party Cookies
  5. Cookie Duration
  6. Managing Your Cookie Preferences
  7. Browser Settings
  8. Mobile Tracking
  9. Do Not Track Signals
  10. Changes to This Policy
  11. Contact Information

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Session Cookies: Temporary cookies that are deleted when you close your browser.

Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.

First-Party Cookies: Set by esnaf.io directly.

Third-Party Cookies: Set by external services we use (analytics, advertising, etc.).

Cookies typically contain:

  • A unique identifier
  • The website domain that created the cookie
  • An expiration date
  • Information the website needs to remember about you

2. Why We Use Cookies

We use cookies and similar tracking technologies for several important purposes:

  • Authentication & Security: Keep you logged in and protect your account
  • Functionality: Remember your preferences and settings
  • Analytics: Understand how users interact with our Services
  • Personalization: Customize your experience based on your usage patterns
  • Marketing: Deliver relevant advertisements and measure campaign effectiveness
  • Performance: Monitor errors and improve service stability

All cookie usage complies with:

  • GDPR (EU General Data Protection Regulation)
  • ePrivacy Directive (Cookie Law)
  • Other applicable data protection regulations

3. Types of Cookies We Use

Category 1: Strictly Necessary Cookies

Purpose: Essential for the website to function properly.

Cookie NamePurposeDurationCan Be Disabled?
session_idAuthenticate logged-in usersSession❌ No
csrf_tokenPrevent cross-site request forgery attacksSession❌ No
cookie_consentRemember your cookie preferences1 year❌ No
localeStore your language preference1 year❌ No

Why these cannot be disabled: Without these cookies, the Services would not function properly. They are essential for security, authentication, and basic operation.


Category 2: Functional Cookies

Purpose: Enhance functionality and personalization.

Cookie NamePurposeDurationCan Be Disabled?
theme_preferenceRemember dark/light mode selection6 months✅ Yes
sidebar_stateRemember if sidebar is collapsed/expanded6 months✅ Yes
dashboard_layoutStore your dashboard widget preferences1 year✅ Yes
recent_searchesQuick access to recent searches30 days✅ Yes
currency_preferenceRemember your preferred currency1 year✅ Yes

Impact of disabling: You may need to reconfigure preferences each time you visit. Your experience will be less personalized.


Category 3: Analytics & Performance Cookies

Purpose: Understand how users interact with the Services to improve performance and user experience.

Cookie NameProviderPurposeDurationCan Be Disabled?
_gaGoogle AnalyticsDistinguish unique users2 years✅ Yes
_gidGoogle AnalyticsDistinguish unique users24 hours✅ Yes
_gatGoogle AnalyticsThrottle request rate1 minute✅ Yes
_hjidHotjar (if used)User behavior tracking1 year✅ Yes
_fbpFacebook Pixel (if used)Track conversions and user behavior3 months✅ Yes

What we track:

  • Pages visited and time spent
  • Features used and click patterns
  • Error messages encountered
  • Device type, browser, and screen resolution
  • Geographic location (country/city level, not precise location)
  • Referral source (how you found esnaf.io)

Data is anonymized and aggregated - we cannot identify individual users from analytics data alone.


Category 4: Marketing & Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness.

Cookie NameProviderPurposeDurationCan Be Disabled?
_gcl_auGoogle AdsMeasure ad campaign effectiveness3 months✅ Yes
IDEGoogle DoubleClickServe targeted ads1 year✅ Yes
frFacebookDeliver targeted ads and measure performance3 months✅ Yes
li_sugrLinkedIn (if used)Browser identification for LinkedIn ads90 days✅ Yes

What we do with marketing cookies:

  • Show you relevant ads for esnaf.io on other websites (retargeting)
  • Measure the effectiveness of our advertising campaigns
  • Prevent showing you the same ad repeatedly
  • Understand which marketing channels bring users to esnaf.io

Your choice: You can opt out of personalized advertising. See Section 6 for instructions.

4. Third-Party Cookies

We use services from trusted third-party providers that may set their own cookies:

Analytics Providers

Google Analytics

Advertising Networks

Google Ads & DoubleClick

Facebook Pixel

Payment Processing

Paddle.com

Customer Support (if applicable)

Intercom / Zendesk / LiveChat

  • Purpose: Provide customer support chat functionality
  • Cookies: Session management and conversation history

We do not control third-party cookies. Each provider's privacy policy and cookie policy apply to their cookies.

Cookies remain on your device for different periods:

Session Cookies

  • Deleted automatically when you close your browser
  • Used for authentication and temporary preferences

Persistent Cookies

DurationCookie TypeExamples
Short-term (< 30 days)Analytics, security_gid (24 hours), _gat (1 minute)
Medium-term (1-6 months)Functional preferencestheme_preference (6 months)
Long-term (1-2 years)User identification_ga (2 years), dashboard_layout (1 year)

You can delete cookies at any time through your browser settings or our cookie management tool.

You have full control over cookies on esnaf.io.

When you first visit esnaf.io, you'll see a global cookie consent banner with the following options:

Cookie Consent Banner

We use our own and third-party cookies to display this website correctly and to better understand how it is used, in order to improve our offering. Your decision regarding cookie consent can be changed at any time via the cookie button that appears after making a selection on this banner.

Buttons:

  • Accept All - Enable all cookies for full functionality
  • Reject - Only necessary cookies enabled
  • Manage Cookies - Customize your cookie preferences

Access anytime from the footer: "Cookie Settings"

You can:

  • View all cookies by category
  • Enable/disable each category individually (except strictly necessary)
  • See which third-party providers are active
  • Clear existing cookies
  • Update preferences anytime

Option 3: Account Settings

Logged-in users can manage cookies from:

  • Account SettingsPrivacy & Cookies

Your Choices

  1. Accept All Cookies
    Provides the best user experience with full functionality, analytics, and personalized features.
  2. Reject Non-Essential Cookies
    Only strictly necessary cookies are enabled. Functional, analytics, and marketing cookies are disabled.
  3. Customize Cookie Categories
    Choose which categories to enable/disable based on your preferences.

Important: Disabling certain cookies may limit functionality or require you to re-enter preferences frequently.

7. Browser Settings

You can also control cookies through your browser settings:

Google Chrome

  1. Settings → Privacy and security → Cookies and other site data
  2. Choose: "Block third-party cookies" or "Block all cookies"
  3. Manage exceptions for specific sites

Guide: Chrome Cookie Settings

Mozilla Firefox

  1. Settings → Privacy & Security → Cookies and Site Data
  2. Choose cookie blocking level
  3. Manage exceptions and clear data

Guide: Firefox Cookie Settings

Apple Safari

  1. Preferences → Privacy → Manage Website Data
  2. Enable "Prevent cross-site tracking"
  3. Block all cookies or allow from current website only

Guide: Safari Cookie Settings

Microsoft Edge

  1. Settings → Cookies and site permissions → Cookies and site data
  2. Choose blocking level
  3. Manage exceptions

Guide: Edge Cookie Settings

Incognito/Private Browsing Mode

Most browsers offer private browsing modes that:

  • Do not save cookies after you close the window
  • Do not track browsing history
  • Provide increased privacy

Note: Incognito mode does not make you anonymous to websites or your internet service provider.

8. Mobile Tracking

Mobile App Tracking (When Available)

If you use the esnaf.io mobile app, we may collect:

  • Device identifiers: iOS IDFA (Identifier for Advertisers) or Android Advertising ID
  • App usage data: Features used, screens viewed, session duration
  • Push notification tokens: To send service updates
  • Crash reports: To improve app stability

How to Opt Out on Mobile

iOS (iPhone/iPad):

  1. Settings → Privacy → Tracking
  2. Disable "Allow Apps to Request to Track"
  3. Or disable tracking per app

Android:

  1. Settings → Google → Ads
  2. Enable "Opt out of Ads Personalization"
  3. Reset your advertising ID

Mobile Browser Cookies

Mobile browsers also support cookie management. See Section 7 for browser-specific instructions.

9. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting not to track users.

esnaf.io's DNT Policy:

  • We respect DNT signals when technically feasible
  • If DNT is enabled, we disable non-essential tracking cookies
  • Strictly necessary cookies remain active for security and functionality
  • You can also use our cookie management tool for more granular control

Note: There is no universal standard for interpreting DNT signals, so implementation varies across websites.

10. Changes to This Policy

Modification Rights

We may update this Cookie Policy to reflect:

  • New cookies or tracking technologies
  • Changes in third-party providers
  • Legal or regulatory requirements
  • User feedback and privacy best practices

Notice of Changes

When we make material changes:

  • We will update the "Last updated" date at the top of this policy
  • We may ask you to review and accept updated cookie preferences
  • We will notify you via email for significant changes (if you have an account)

Continued use of esnaf.io after changes constitutes acceptance of the updated Cookie Policy.

11. Contact Information

Email: privacy@esnaf.io or support@esnaf.io
Website: https://esnaf.io/privacy

Data Protection Officer (DPO)

Email: dpo@esnaf.io


Summary

  • We use cookies to improve functionality, security, and user experience
  • You have full control over non-essential cookies
  • Strictly necessary cookies cannot be disabled (required for the service to function)
  • You can manage cookies via our consent banner, account settings, or browser settings
  • We respect your privacy and comply with GDPR and ePrivacy regulations
  • Third-party cookies are used for analytics, advertising, and payment processing

Last updated: October 2, 2025

For the most current version of this policy, visit: https://esnaf.io/cookie-policy

For more information about how we handle your personal data, see our Privacy Policy.

Questions about cookies?

Contact us at privacy@esnaf.io